INSURANCE

Kootenai Urgent Care accepts the following major insurance plans. If you would like to verify that your specific insurance plan is accepted before your visit, check the list below or feel free to call 208.292.0978 to speak with our patient account representatives.

Blue Cross of Idaho
Regence Blue Shield of Idaho
Group Health
Interwest Health
North Idaho Health Network
United Healthcare
Medicare
Medicaid - Idaho
Tricare
First Choice Health Network
Washington Labor and Industries
US Department of Labor
Aetna
Coventry Health Care/First Health/Altius
Idaho Physicians Network

Contracted, PPO & HMO Insurance with Co pays or Deductible
If Kootenai Urgent Care is contracted with your insurance carrier, we will bill your insurance for you. Co-pays are collected at the time of service, as required by your insurance company.

Non-Contracted or Other Insurance Carriers
As a courtesy to all our patients, we will bill your medical insurance for you. If your deductable has not been met or the services rendered are a non covered benefit then payment at the time of service is due.

Patients Without Insurance Coverage
Payment in full is required at the time of service. 

Workers Compensation Claims
Injuries that occurred during the course of employment may be seen at Kootenai Urgent Care. Please notify the receptionist that your injury is "work-related". Proper paperwork will be given to be filed with your employer and their insurance carrier to file a claim for the injury presentation. Please be advised that our office is obligated by law to report all work-related injuries to the Department of Labor and Industries. If your employer or their insurance carrier denies your claim, you will be held financially responsible for all charges incurred for services rendered on your behalf.

Civil Suits, Auto, Home or Business Owners Claims
If you are involved in a civil suit, auto, home or business owner's accident and are seeking payment from the responsible party, we expect payment at the time of service. We do not bill the responsible party's insurance or attorney for your services in these situations. We will provide you a copy of your statement so you can bill the responsible party. 

Laboratory and Other Ancillary Services
Kootenai Urgent Care provides many of its services in the clinic. There are many presentations that require outside services including other ancillary care. You will receive a separate statement of charges for services provided outside our urgent care clinics.

Services Provided to Minors
A "Minor" is defined as someone under the age of 18 who is not considered legally emancipated from his or her parent or guardian. We realize that there may be an arrangement regarding who is responsible when paying for medical services provided to a minor. However, it is our policy that the parent or guardian who requests medical care for the minor is the financially responsible party. 

Non-sufficient Funds/Collection Accounts
All non-sufficient funds will be subject to a $20 fee.